The impact of social media on shopper behavior
The Shopper Experience Index analyzes changing shopper priorities.
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Bazaarvoice University
Learn Bazaarvoice skills from anywhere in the world. Explore our free library of resources designed to fit your goals, from platform mastery to content strategy. Transform your brand storytelling with the voice of the customer at every stage of the buyer journey.
Featured
Sharpen your skills and gain invaluable insights and masterclasses from Bazaarvoice experts.
Masterclass series: Optimize your product catalog for success
Watch our on-demand recording of the live masterclass on maintaining a healthy product catalog.
Masterclass series: Product Catalog 101
Learn product catalog essentials to maintain a robust program.
Masterclass series: How to build a first-rate product catalog
Learn how to set up your product catalog for success.
Masterclass series: Troubleshooting and updating your catalog
Learn answers to frequently asked questions and resolve common issues.
Get started
Let’s start with the basics of the Bazaarvoice platform and building a content strategy.
About Bazaarvoice University
Discover how Bazaarvoice University empowers you to leverage the Bazaarvoice platform and achieve your goals.
A holistic approach to your content strategy
Explore the four core areas to consider when building a user-generated content strategy.
How Bazaarvoice moderation works
Master the art of publishing authentic, trustworthy content that complies with regulations and drives conversions.
About Bazaarvoice portal
A dive into the main areas of the Bazaarvoice portal to manage your ratings and reviews program.
Bazaarvoice Knowledge Base
Access comprehensive articles, resources, and guidance for the Bazaarvoice platform.
Access the Support Community
Find technical resources like troubleshooting guides, case management tools, FAQs, and more.
Where to begin with Social Commerce tools
Learn about Bazaarvoice’s social commerce tools including Like2Buy, Galleries, and more.
Connect your accounts to Social Commerce
Explore our onboarding guide in the Bazaarvoice Knowledge Base.
Generate
Discover best practices to generate engaging content with the Bazaarvoice platform.
Requesting reviews
Learn about ways to increase review volume.
Submission form 101
Understand the key elements of customizable submission forms.
Social scheduling 101
Learn how to create posts via the Social Commerce platform.
Requesting reviews by email
An overview of the Bazaarvoice Review request email feature.
Using simple submission form URLs
What are ssURLs and how to use them.
Content Activation Services 101
How to use Content Activation Services to boost your content strategy.
Follow-up review request emails
How to boost review collection by up to 50% with the follow-up email feature.
Increase review volume
Expert advice and playbook for increasing review volume.
Questions & Answers
Learn about how to leverage Q&A on your product pages.
Engage & Curate
Explore methods for curating content, obtaining usage rights, and integrating it seamlessly into your marketing efforts.
Bazaarvoice Photo-first Display
Learn how photo-first review displays boost user experience.
Review best practices
Expert advice for curating and engaging with reviews.
Bazaarvoice Galleries
Learn how to create high-converting product pages with curated social content.
Bazaarvoice Like2Buy
How to turn your social feed into a shop to drive traffic and sales.
Bazaarvoice Reveal
Learn how to make static images shoppable.
Bazaarvoice Showroom
Learn how to create dynamic shoppable storefront links to drive traffic and sales.
Distribute & Receive
Learn how the Bazaarvoice platform enables brands to syndicate user-generated content of all types to retailers, strengthens partnerships, and drives retail success.
Review syndication for brands
Learn how to syndicate reviews to retailer partners.
Review syndication for retailers
How to receive reviews from your vendors.
Visual Syndication Network
Master visual UGC collection and syndication across retail channels.
Bazaarvoice Connections
Respond to reviews and questions across the Bazaarvoice Network.
Analyze
Explore a suite of reports at your fingertips, benchmark your program, assess its health, prioritize actions, and track revenue and customer experience impact.
Reports overview
Learn all about available reports and their uses.
Reports for retailers
Learn about the top 5 reports retailers have access to.
CAS Instructional Videos
Leveraging Support Community for Your CAS Project
Project management in the Support Community, as described by Bazaarvoice's own CAS Account Managers! Stay updated on the latest tool designed to help you manage and execute your BV CAS campaign.
Support Community Demo
Need help navigating Support Community as it pertains to your CAS campaign? Watch this demo to learn how to access the Support Community, view and take action on your outstanding campaign tasks, and contact your BV project team for support.