Summary
To get a detailed global view into how consumers connect with brands and retailers, we:
- Surveyed over 5,500 consumers from around the world
- Gathered shopping behavior data from more than six million Influenster community members
- Analyzed more than one billion monthly shoppers’ data across the Bazaarvoice Network
During this webinar, we share 4 key takeaways:
- Consumer trust is nuanced and not binary
- Consumers control the future of the product page
- Customer feedback is everywhere – learn and grow with them
- Convenience and cost are top of mind for shoppers – as is brand trust
Our presenter, Joe Rohrlich CRO of Bazaarvoice, shared his perspective on what’s happening on a global scale.
