Global Services

Get help where and when you need it.

Navigate UGC and Social Commerce alongside our experts

We believe everyone who invests in the Bazaarvoice platform should be able to get the best value from their commitment, which is why we’ve built a full suite of Global Services so you get the help and expertise whenever you need it.

Our seasoned team of experts will help you figure out and deliver the right strategy that turns Bazaarvoice's many solutions into your favorite platform for maximizing sales.

Implementation Consulting Services

Launch quickly and efficiently

Get up and running fast with our expert Implementation Consulting Services. Our goal is to help you go live within your first 90 days so you can start collecting and displaying user-generated content (UGC) on your site.

We offer three Implementation Consulting Services packages:

Core: Get help with the basics to launch your program quickly and efficiently.
Growth: Expand your program with expert help and guidance.
Custom: Tailor your implementation to meet your unique needs and goals.

Managed Services

Unlock the full power of Bazaarvoice

Our Managed Services are here to optimize your Bazaarvoice experience. With a dedicated team including Technical Consultants, Engagement Managers, and Technical Account Managers, we offer:

Technical consulting
Operational guidance
Client advocacy
Syndication and feed updates
E-commerce integrations
Health audits

Plus, leverage the strategic technical guidance of a Technical Account Manager to grow your business with our platform.

More on our Managed Services

From my experience working with Bazaarvoice, every single step has been a collaboration and a partnership. Never once have I felt we were 'on our own' the support of the team as a whole has been exceptional.

E-commerce Manager

Apparel

The team was extremely competent, very helpful, available, professional, and proactive despite the extremely complicated project. I am very satisfied from a professional point of view but also from the relational level that we have built.

Digital Project Leader

Pet Care

The BV team is amazing! If I have any updates we want to make to our platform or need help with an issue or just to learn more about BV, you guys are always available to answer questions and help us in any way you can.

Marketing Director

Consumer Electronics

Client Success

Your success is our metric

Our Client Success team is a partner for your business, not just a vendor. We take the time to understand your needs, develop custom strategies, and provide expertise and guidance every step of the way. With our proactive guidance and industry expertise, you can access the latest tactics, exclusive content, and immediate updates on new features. Our continuous support helps you stay ahead of the curve.

Support Services

Tailored assistance to boost your SaaS efficiency

To cater precisely to your unique requirements, we’ve rolled out a suite of tiered support plans. Ranging from Standard to Priority, Premier, and Enterprise, you’re empowered to select the perfect match for your business dynamics.

Get started

Get in touch to find out which solutions will make the most impact for your business. Our helpful sales team can answer your questions and talk about everything from set up to ROI.