Zendesk
Zendesk is on a mission to simplify the complexity of business and make it easy for companies and customers to create connections. Our customer experience software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships with their customers.
About Zendesk
Zendesk is on a mission to simplify the complexity of business and make it easy for companies and customers to create connections. Our customer experience software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships with their customers.
The company was conceived in Copenhagen, Denmark and today operates in more than 20 countries around the world. Learn more at www.zendesk.com.
Get Started with the Integration
Partner Type
Independent Software Vendor (ISV)
Integration
System Integrator
Category
CRM
Integration Benefits
Improve customer service
Improve customer satisfaction by integrating your Bazaarvoice Ratings & Reviews and Questions & Answers data into the Zendesk platform. With this integration, you’ll improve workflows, enhance the efficiency of your reps, and improve client satisfaction.
- Manage brand reputation at scale: For every shopper who has a complaint or asks a question, hundreds — even thousands — more are listening. Quickly prioritize high-impact reviews and questions with alerts, and a response interface your team is already familiar with.
- Increase team productivity: Maximize the workflow management your response team has already built.
- Have the best customer experiences and retention: Leverage your UGC to create informed, personalized customer support interactions and increase the lifetime value of your most important asset, your customers.
Bringing together the power of Bazaarvoice and Zendesk, we are making it easier for our clients to be customer-centric. This integration is a game-changer, enabling businesses to seamlessly gather and harness valuable customer insights while delivering exceptional support. By uniting two industry leaders, we empower brands and retailers to build stronger relationships, drive growth, increase lifetime value, and elevate the customer experience to unprecedented heights.
Mark Drosos
SVP of Global Partnerships, Bazaarvoice