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Image of a shoe. Customer asking a question. Brand providing an answer.

Are you missing out on valuable insights that could boost conversion?

Q&A is the gateway to conversion. Consumers want their questions answered to boost their confidence about purchasing an item. The new Insights Q&A dashboards take the guesswork out of your Q&A program’s effectiveness. 

Our Insights Q&A dashboards provide real-time data on:

  • Question volume: Identify which products, categories, and brands generate the most inquiries.
  • Response time: Track how quickly your team is addressing customer questions.
  • Key themes: Uncover the most common topics customers are asking about to inform product updates and PDP enhancements.

Turn your shoppers into buyers and improve conversions with Q&A.

For more information, read our Knowledge Base article.