Portal is your one-stop-shop for managing your Ratings & Reviews UGC programs, catalog, and reports. With new features — previously only found in Workbench — Portal gives you even more functionality to help streamline your workflows and power performance. As we prepare for the Workbench Retirement, now on July 31, 2025, take advantage of these enhancements to connect and maximize your impact.
Respond to consumers questions with photos or videos
Provide clearer, more engaging answers with visual support. You can now enhance your responses to consumer questions from within Portal by adding photos and videos, not just text!
To learn more about adding media to your responses, visit Manage Content: Questions & Answers.
New fields added to Custom Reports
You can now narrow the focus of your reports using your Custom Tags, and by the end of April, you can also select Custom Category Attributes. Portal will check all custom category attributes and return only those that have a value to display in your report.
What’s next?
Stay up to date with upcoming releases and see an overview of new functionality planned for Portal here.