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Voice commerce, AI, and the future of shopping

Marissa Jones Senior Vice President, Product

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Conversational commerce: Definition and examples

Simon Byrne Head of Digital Marketing + current Chairperson of our B:You LGBTQ+ ERG

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7 best customer feedback tools on the market

Lizette Bombeeck Email Marketing Manager

Actionable insights

How to learn from (and reduce) holiday returns

Charlie Rees-Smith Client Success Director

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4 reasons to implement a question and answer platform on your site

Josh Horton

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How and why to create a quiz funnel

Victoria Zenns Global Web Content Manager

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Bazaarvoice culture

A guide to interviewing a UGC content manager (with examples)

Ria Dhillon Learning & Development Coordinator

Amplify content

How 7 top brands nail customer centricity

Laura Georghiou Global Customer Advocacy Manager

Collect content

How and why to generate user-generated content from a customer satisfaction survey

Lizette Bombeeck Email Marketing Manager

Drive conversion

The top 5 shopping bots and how they’ll change e-commerce

Arup Ghose Account Director, Social Commerce, EMEA