Word of Mouth Analytics, Reports and Alerts.Consider it Fuel to Revolutionize Your Marketing.We’re maniacal about measurement. We think you are, too. So included in our solution is a set of customizable reports and alerts that will feed our appetites for data. 
As a client, you’ll have your very own Workbench, which consolidates all reporting, reviewer management, and content management activities in one easy-to-use tool. It gives quick access to…
It also allows you to respond to reviews, remove reviews, answer questions posed by the community, and much more. In moments, you can run reports on categories, brands, products, rejected reviews, and other data. You can dive deeply into the data to understand:
Executive summary reports give you high-level information about user-generated content, such as…
You can even see how many words your customers use in their reviews. More words means your customers are more engaged, and these words increase fuel for search engines. Our configurable reporting alerts let you define meaningful data milestones, then receive emails when those milestones are reached. All the data is there, and the Workbench makes it easy for you to get to the information you really need. When you work with any of our web analytics partners, you can make your Workbench data go even further to gain comprehensive reporting on many areas of your business. Your Community Manager can guide you through the Workbench’s capabilities to make sure you get to the results that matter most to your organization and company. We also have marketing data analysts who can help you with deeper analysis of any metric you’d like to explore. And, we understand your needs will change over time, so let us know. Our evergreen product improvement process allows us to update our products with your input. |
  
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